Support
If you need help with Playground, contact us at hello@playground-app.io.
How to contact us
The fastest way to reach us is by email. Please include enough detail for us to understand the issue and respond effectively.
- the email address or phone number linked to your account, if relevant;
- a short description of the problem;
- any screenshots or context that may help us investigate.
What we can help with
- account access issues;
- app bugs or technical problems;
- questions about Balloons or paid features;
- reporting abusive behavior or safety concerns;
- questions about privacy, deletion, or your data.
Safety and urgent issues
If you want to report behavior that may put someone at risk, please contact us as soon as possible at hello@playground-app.io.
If you believe there is an immediate danger or emergency, contact local emergency services first.
Account and data requests
If you want to delete your account, request access to your data, or ask a privacy-related question, email hello@playground-app.io.
You can also review our Data Policy and Terms and Conditions.
Contact
Playground Social Ltd 1 Jasper Walk, The Makers London N1 7JS United Kingdom hello@playground-app.io
Back to playground